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person or that person to the degree that you end up finding fault with people who have no fault. B.6 Disadvantage of saying too much Most people in the world believe that they are men of principle. However, when it comes to speaking, many find that they just say what they feel like. If people do have a governing principle about the things they say, then usually they just try to say the things that are pleasing for the EFTA01161216
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other person to hear. The trouble with such a principle is that people will always say what is easiest to say instead of saying the things that need to be said. Such a principle, when you come to speech at the level of politicians or those in power will impede the progress of the country because politicians are always saying what is easiest to say instead of speaking out about the things in society which ought to be changed. EFTA01161217
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If one has no clear principles then the more you speak, the more damage you do. The people of old had the saying that, "The more you say the more trouble you create." The reason is that when we have already said all that is beneficial and necessary to say and we keep on speaking then the next things to come out of our mouth are worthless or harmful speech such as gossip, slander, abuse, chatter and lies. Thus the people of old EFTA01161218
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said, "keep what you have to say to mimimum and you will mimimize your problems. However if you refuse to speak at all then no-one understands you!" Thus we all have to say something, but for our own benefit we should clearly understand the nature of speech and the principles of artful speech that is beneficial so say so that we can be confident in selecting the things we say or keep to ourselves. EFTA01161219
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C. ARTFUL SPEECH C.1 Definition By artful speech we mean speech that has been carefully filtered and distilled by the mind as good, before it is allowed to pass our lips. It is not only speech that is better than nothing. It is speech that has been carefully selected by many criteria. It must be good from every viewpoint — so good that it cannot have any fault found in it. The reason why we must be careful with our speech EFTA01161220
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is that however good our intentions if we say something in the wrong way we can still upset the people around us because they cannot see what we are thinking. All they can pick up is the words by which we express those intentions. C.2 Components of speech From the meaning communicated by the things people say we can identify three major components: 1. The Intention behind the Words: You can see EFTA01161221
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whether the intention behind the things someone is saying is based on greed (e.g. they would like to get something from someone), hatred (e.g. in order to try to harm someone) or delusion (e.g. out of the envy of someone). These are all dam/34 A Manual of Peace: 38 Steps towards Enlightened Living aging forms of speech. If speech is used in a good way then the intention must be good. Good speech may be said out of EFTA01161222
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compassion. 2. The Sort of Words Chosen: The more true they are the less false they are. The more polite speech is the less rude it is and vice versa. If the usefulness of words is reduced then they become more superfluous. Thus you can classify the speech of anyone in the world in terms of these three variables no matter what language it is spoken in: 1. True or Untrue 2. Polite or Rude EFTA01161223
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3. Useful or SuperfluousWords are either true or false. 3. The Occasion Chosen to say them: Sometimes this means whether what is said is appropriate to the time available and the place where it is said. C.3 Qualities of artful speech Applying the general components of speech toartful speech, we find that there are five components. If speech is truly good it must be good to five levels. EFTA01161224
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It is not like a one-star hotel which is better than a hotel with no stars. If we are truly principled in the things we say, then every word we say must be `five star'. If it is any less, we will not let it pass our lips.: I. Speech must always be based on the intention of compassion: If the intention behind our speech is not compassion for the hearer then those words are better not said. Think for example of the sort of things you say when you are EFTA01161225
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angry with someone and you will see that if you are angry its better to keep your mouth closed. 2. Speech must be true: (sort of words spoken) Supposing we would like someone to do a good deed (i.e. we have compassion for them) but to get them to do so we tell a white lie then it is no longer artful speech. Some people would like to cheer up a child so they say "Oh! Here comes the most precious boy in the EFTA01161226
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world!" This could not yet be counted as artful speech — it is no more than words to fool children. The same thing even goes for telling "white lies" to fool people into doing beneficial things or the meaningless words exchanged between people in love. 3. Speech must be polite (sort of words spoken): If it is not polite it can never be artful speech. It is speech which ought to stay in the market place. EFTA01161227
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4. Speech must be useful (sort of words spoken): It should not something be said just to float on the breeze. Does it create benefit by making the mind of the speaker and the listener brighter? Does it create benefit both in this lifetime and the next? This doesn't mean that we tell lies for our own benefit but by doing so we take advantage of others. Both speaker and listener must benefit as the result of the words spoken. Why EFTA01161228
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bother telling someone that Mr. So-and-so is involved in corruption when everyone throughout the town already knows it to be a fact. 5. Speech must be at the appropriate time and occasion (the occasion chosen to say them): Even if you say the right thing but it is at the wrong time then you cannot consider it to be artful speech. You might want to give your husband or wife or friend a useful piece of EFTA01161229
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criticism but if you do it in front of their boss it turns advice into a disgrace for that person. If you want to give your boss a warning you have to choose the appropriate time or else it might be seen as insult. C.4 Special Considerations when giving criticism The subject of appropriate occasion is something that is very hard to judge. In societies where there must be quality control and there does need to be EFTA01161230
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evaluation and criticism of sloppy practices, then often one cannot wait for the right opportunity to come along by accident. In such a case you have to do your best to create the opportunity. Apart from keeping to all the five principles already mentioned, there are two extra considerations which you should bear in mind which can help to create favourable circumstances for giving criticism: 1. Praise them before you criticise them: A piece of EFTA01161231
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criticism may take three pieces of praise to balance up the good feeling lost. The praise should always come first. Don't forget that others have feelings too and even if someone has made a lot of faults you shouldn't criticise them for any Blessing Ten: Artfulness in Speech 135 more than two faults per day or else you may have a resignation on your hands. 2. Smile when you give the criticism: Don't criticise EFTA01161232
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out of anger. If you ever say something to someone and you are surprised that it makes them angry, try checking the words that you said using the `five-star' measure of artful speech mentioned above. If you do not filter your use of words carefully, then your wordsmay cause harm to others. On other occasions, like a cup and a saucer must be of a matching quality, sometimes situations require words of EFTA01161233
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a matching quality too. Sometimes it is good to speak in a way that is polite, but sometimes a situation doesn't require it because in some exceptional circumstances, five star language is not appreciated. C.5 Those who don't appreciate artful speech It is not as if you should speak in the most polite possible way to every person you meet. Some people cannot stand to hear polite language and may even criticize you because of it. EFTA01161234
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They hear someone speaking clearly and accuse that person of being `affected'. In such cases you might need to lower the grade of politeness of the language you use to make your language more direct, to shock the person into awareness. However, the rest of the four components of good speech must remain intact. The following sort of people might need to hear direct speech: I. Those who have a superiority EFTA01161235