EFTA00478703

From: 
To: Centurion Support <centurionsupport@centurion.com> 
Subject: Re: Attn: Kathy Herauf-Ticket to Finland and hotel stay 
Date: Sat, 21 Jul 2018 21:38:19 +0000 
Can you give me the price of the flights fully refundable and non refundable. Can you tell if they are wide open 
or not? 
Sent from my iPhone 
On Jul 21, 2018, at 4:31 PM, Centurion Support <centurionsupportgcenturion.com> wrote: 
US Centurion Banner 
Hi IM 
Sure, I will send it to you now. 
Looks like you might have to book it online. 
Thanks, 
Kathy 
From Centurion Support on behalf of your Relationship Manager Natasha 
Ok. Thanks on all. Can you send the flight itinerary to me? I will need to take care of the hotel myself it sounds 
like. 
Sent from my iPhone 
On Jul 21, 2018, at 4:13 PM, Centurion Support <centurionsupport(@centurion.com> wrote: 
Hi Kathy. Can you send me this itinerary? Were you able to book hotel ? 
Sent from my iPhone 
On Jul 21, 2018, at 2:12 PM, Centurion Support <centurionsupport(@centurion.com> wrote: 
Hi IM 
I'm sorry, I should have known that she was a female. I do have the reservation on hold 
We can hold until July 23 at 11:59pm 
I just called the hotel back because I did not receive their email. 
She said she will try again. She also advised we would have to do a wire transfer or book online thru their 
website, 
which we can not do. 
I will send you the rate , for some reason they won't quote over the phone either. 
EFTA00478703

Thanks, 
Kathy 
From Centurion Support on behalf of your Relationship Manager Natasha 
Hi Kathy!! 
is a female! Her P# is 
She needs this Flight reserved so she can 
get her Visa. Her appt is Aug 1. Please only HOLD (reserve) the flight and let me know when the hold expires. 
OK on getting back to me on rate but do go ahead and reserve the room as she is concerned the hotel will sell 
out. Thanks 
Sent from my iPhone 
On Jul 21, 2018, at 2:12 PM, Centurion Support <centurionsupport@centurion.com> wrote: 
Hello M. 
I do have the flights available . 
He will need a Visa for Finland. 
Do you have his passport number?They do need this information in the reservation. 
You can send me the number if you have it with expiration date. 
Don't put the word "passport" in front of the number or my system will block it. 
You can also call me. 
Sun 02 Sep - Finnair 6 
Departing: New York John F Kennedy Airport, (JFK) at 5.40pm 
Arriving: Helsinki Vantaa Airport, (HEL) at 8.50am 
Mon 10 Sep - Finnair 5 
Departing: Helsinki Vantaa Airport, (HEL) at 2.10pm 
Arriving: New York John F Kennedy Airport, (JFK) at 3.50p 
• Total air reservation including taxes and fees: $636.41 economy class. 
• Ticket is non-refundable $275 change penalty applies plus difference in fare 
The hotel has a studio room available. 
She is going to email me the pricing because reservations is closed. 
I will let you know the rate when she sends to me. 
Your response is required to complete this reservation. Prices and availability are subject to change. 
Please reply to this email and provide your authorization to proceed. 
Thanks, 
Kathy 
From Centurion Support on behalf of your Relationship Manager Natasha 
Hi Kathy we need to reserve the below ticket for 
finnair , direct flight from jtk to Helsinki and back to jfk . 
From jfk on sun sept 2nd - At 5:40pm arriving to Helsinki on Monday 3rd at 8:50am 
EFTA00478704

till mon sept 10th from Helsinki Vantaa 
At 2:10pm arriving to jfk 3:50pm Monday . 
is Russian with Russian passport. Birthday is 
Book one the below hotel in Hamina, sept mon 3rd till Thur sept 6th . 
The name of hotel is 
"Hamina Bastion apartments" , 
address : 
Pikkuymir
atu 10, 49400 hamina , Finland. A regular room, king bed is fine. Please let me know price. 
Thanks. 
(authorized user on Jeffrey Epstein's card) 
Sent from my iPhone 
P- VHCV Statement I Visit the Centurion Card website 
To learn more about email security or report a suspicious e-mail. please visit us at americanexpress.com/phishing.
© 2015 American Express. All rights reserved 
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you 
acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims 
relating to services or products provided by the service provider is against the service provider and not against American Express. You are 
responsible for any purchases, shipping charges and/or lees you authorize. We reserve the right to note profile and preference data for servicing 
purposes. 
America 
Express ® 
EFTA00478705