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Details of a civil lawsuit, made public in January 2015, contained a deposition from "Jane Doe 3"
that accused Maxwell of recruiting her
 
 her in 1999, when she was a minor, and grooming her to
provide sexualservicesfor
e 
2018 expose by Julie IC. Brown
revealed Jane Doe 3 to be 1 
who was previously known as 
met Maxwell at Donald Trump's Mar-a-Lago Club in Palm Beach, Florida, when' 
was a 16-
year-old spa attendant. E.g. She asserted that Maxwell had introduced her to Epstein, after which 
she was "groomed by the two [of them] for his pleasure, including lessons in Epstein's preferences 
during oral sex". 221!631 
Maxwell has repeatedly denied any_ involvement in Epstein's crimes. M In a 2015 statement, 
Maxwell rejected allegations that she has acted as a procurer for Epstein and denied that she had 
"facilitated Prince Andrew's [alleged] acts of sexual abuse". Her spokesperson said "the allegations 
made against Ghislaine Maxwell are untrue" and she "strongly denies allegations of an unsavoury 
nature, which have appeared in the British press and elsewhere, and reserves her right to seek 
redress at the repetition of such old defamatory claims" [581[641
a
sserted that Maxwell and Epstein had trafficked her and other underage girls, often at sex 
parties hosted by Epstein at his homes in New 
-tvMexisc, Palm Beach, and the United 
States Virgin Islands. Maxwell called her a liar. aued 
Maxwell for defamation in federal 
court in the Southern District of New York in 20 
details of the settlement have nal 
made public, in May 2017 the case was settled in
favour,1451 with Maxwell paying 
"millions" (66] 
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v Epstein and Maxwell (2017) 4- MosWeet nes-Two-10(4 CA"-:-
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In 2017,  
 
 
 filed a suit, in the United States District Court for the Southern District of 
New York, again 
Epstein and Maxwell, alleging that Maxwell hired her to give massages to ,_ 
Epstein and lat  
atened to physically harm her or destroy her career prospects if she did not "C 
*comply with their sexual demandstat his mansion in New York and on his private Caribbean 
island, Little Saint James. The suit was settled in 2018 under undisclosed terms.1a4g161)1§81 
Affidavit filed by 
(2019) 
Ont6Apri12019,  
 went public and 
sworn affidavit in federal court in New 
York, alleging that she and her 15-year-old 
 
 bad been sexually assaulted by Epstein 
I 
an Dershowitz.1§91 According to the affidavit,. 
had met 
famation 
suit by 
 
 I against Al 
and Maxwell in separate locations in 1996. 
affidavit was filed in suppo 
Maxwell and Epstein at a New York art gallery reception in 1995. The affidavit says that in the 
summer of the following year, they hired her to work on an art project in billionaire businessman 
Leslie Wexner's Ohio mansion, where she was then sexually assaulted by both Maxwell and 
reported the incident to the New York Police Department and the 
fidavit also stated that during the same summer, Epstein flew her then is-year-
to his New Mexico property where he and Maxwell molested her on a massage 
E,pstetu,I.S111
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old sister, 
table. 
was interviewed for CBS This Morning in November 2019 where she detailed the 1996 
assault and alleged that Maxwell had threatened both her career and her life after the assault.E711 
v Epstein's estate, Maxwell, and Jane Does 1-3 (2019) 
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EFTA00263576

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- Outlook 
Welcome to Hay House 
Hay House <I 
Mon 13/10/2014112 PM 
To: 
Questions?Call us toll--free: S 
M-F, 7-5:3o Pacific or send an e-mail 
Wgegnie to Hay House! 
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EFTA00263577

7/1312020 
Maian- 
Outlook 
Make your debut as an author in 2015. - •SEEKiNc, 
Balboa Press 
Tue 20/01/2015 5:59AM 
To: 
> 
To view this email as a web page, go Jiga, 
POBLIc met:, 
PUBLISH AHD SAVE UP TO 51,000 I. 
What will you achieve In 2015? Publishing is possible. 
If you're thinking of publishing your book, then publishing is just a dream. But you can decide to start 
publishing today. You can stop dreaming and start making each moment another step toward your 
publishing goal. 
The year has only just begun, but that's no mason to postpone your dream of becoming an author in 
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EFTA00263578

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g•Te IN\ A • EuesusHit•IcA c_wrftecr - I CHAPTER so81-tiarre53 CNLy 
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c_ot.iptere_t> titnts)oscal ft.T - l
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4 23/02/2018 
Dear Sir / Madam, 
I w9tuld like to take this opportunity to introduce myself, my name is 
an
 am.4,7 years of age and a mother of 4 children.A 
I am contacting you today in regards to my manuscript of which i have included - Hard 
copy, Realit-Ol have included a hard copy of the chapter " Reality " for your review of 
which is the main chapter of the book. -A. 
The book is based upon true events, individuals and townships and is a non fictional auto 
biography of these events, individuals or townships. Events, names and townships have 
been changed to protect the identity of these individuals or events. 
4  The books title is called " Reality • and i have written it under the alias " Holly Jackson ". 
*  I am seeking expressions of interest of publishing my first book"l am new to this 
procedure and am seeking your assistance in this area. 
4. The full manuscript includes a copy of the chapters  : 
Loss of Innocence 
• 
For the first time 
• 
Entrapment 
• 
The Marriage 
• 
Forbidden Love 
• 
Liberation 
•-• 
Reality 
• 
The Lies, The Truth 
If you are interested in the publication of this manuscript or obtaining the full manuscript 
for review please contact me : 
Co n tacLciii d ilq • 
Email : 
Addrest. 
Thankyou 
Yours Sincerely 
EFTA00263579

• 
in.tiU20 
- Outlook 
Re: Your Submission -  
QO1 
SEEKING, cusuctrnot.) coNtiRe 
Jacquline 
PoNA
-tit.)c H&OS& 
Mon 19/03/2018 2.11 PM 
To: Sydney Reception < 
Dear Sir/Madam, 
Thankyou for your reply. 
I would also like to thankyou for the information of which you have supplied, it is much appreciated 
in my endeavour to source a publisher for my book. 
Thankyou 
Your Since". 
From: Sydney Reception <Reception@penguinrandomhouse.com.au> 
Sent: Wednesday, 14 March 2018 9:41 AM 4 
4 To: 
Subject: Your Submission 
*  Many thanks for sending your proposal to us. After consideration we have unfortunately 
decided we are unable to publish your manuscript. Due to the number of manuscripts 
received we cannot supply editorial feedbacOThe Australian Publishers Association has an 
online directory which lists most of Australia's publishers and their genre. You may find this 
useful in finding another publishertY9u can contact them by phone on 02 9281 9788 or via 
their website www,publishers.asn.au:Ve wish you every success in placing your work with 
another publisher. * 
Home - Australian Publishers 
Association 
www.publishers.asn.au 
The Australian Publishers Association is the peak 
body for Australian book, journal and electronic 
publishers. 
Kind regards 
On behalf of the Submissions Editor *  • MccopecAl NG, 
Hcus.5.,..u.71.z'1:: 
Level 3, 100 Pacific Highway, North Sydney, NSW 2060 
[penguin.com.au]penguin.com.au 
Pc3f3i-iefrittxJ 
hapal/outiook.live.corn/meiVO/AOMIcADAwATNI2rnYAZCVA2U5LTZhNWM1MDACLTAviCgAuAAADXV01yWIcnOia0W4CohQ6GAEAXoEEVY&F... 
1/2 
EFTA00263580

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does 
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vsoLcd 
rio".cif BLOOMS BURY 
Jr(,-,ct r 4064 
With the Compliments of Bloom., Publishing Pty Ltd 
WWW. 
Level 4, 387 George St 
• 
Sydney NSW 2000 
111.820 
4300 
EFTA00263581

►-CNDoN uK 
AUSTIN MACAULEY PUBLISHERSTM 
LONDON • CAMBRIDGE • NEW YORK • SHAMAN 
Ms 
65 Stirling Terrace 
Kadina 
South Australia, 5554 
Australia 
281h4ofarch 2018* 
Dear Ms 
RE: 'Reality' 
www.austinmacauley.com 
8212 
• 
X8100 
",‘ Further to our previous correspondence, you will be pleased to know that our Board of Editors 
have reported back favourably regarding your initial submissiqu. Therefore, they now wish to 
view your complete manuscript in its final form. itc-
The Board of Editors would prefer to receive this by email as a Word or PDF attachment. We 
are aware, however, that this does not suit everyone, and we also accept manuscripts in hard 
copy, CD or USB by post. As a precaution, we insist that this is a copy rather than the original. 
We would ask you to send return postage, should your work need to be returned to you at 
some stage. 
We look forward to reading your complete manuscript. 
Yours sincerely, 
(9.9/Ak Uttfat 
Claire Vatinel 
Junior Editor 
CGC-33.01, 25 Canada Square, Canary Wharf, London, E14 5LQ 
Registered In England No: 6243206 VAT Number: 102675634 
EFTA00263582

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Afterpay 
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Deaf Ma 
Andrew Chapman 
Pk Thank you for your email enclosin2 a sample of your manuscript 'Reality'. AK 
Angel Steeens 
Certain Enemlicrs from our editorial department will now peruse end assess the 
awe 
materbeWe will write to YOU twin in due course to discuss whether or not your work 
is likely to be acceptable for publication. 
air 
Archive 
AVG 
1 
Balboa Press 
Kind regards. 
Century 21 Real Esulte 4 
*
Cotwersation iistoty 
Rachel Spent 
Assistant Editor 
Corey tax 
FacebOOk 
AUSTIN MACAU LEY PUBLISH E RS-
Frostys twice 
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Austin Macaulay Publishes Ltd 0
Hay House 
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i aCaneda Square. Canty Wharf. I.ondon. Eta SLQ 
5212 
ICA.0 - 0P1 
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submissionsCraustinmscauleresm 
psis,  austinmaraulev. COTT 
leanswest 
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15/03/2018 
EFTA00263583

kUSTP;N MACAULEY PUBLISH ERSTm 
.ONDON • CAMBRIDGE • NEW YORK • SHARJAH 
19'h July 2018 
Dear Ms. 
RE 'Reality' 
to 
tilt 
www.austinmacaulcy.com 
8212 
8100 
Your manuscript was brought to our attention at the latest Board Meeting when we discussed its 
potential, and the possibility of it being published. Having read all the reports and taken note of the 
editors' opinions, I can confidently state that your work was found to be a thought-provoking and 
relatable novel, with the Board commenting on the ambitious scope of your writing and the gritty 
realism of the prose. While it was felt that the work would require a degree of editing, overall the 
manuscript showed promise. 
Since then, we have held a separate meeting with our marketing team to explore the possibilities 
regarding sales and target audiences. Although the forecast for these were looking optimistic, there 
were certain reservations put forward concerning the fact that this would be the work of a relatively 
new author, and would be of some risk to us as your publishers. To this end, a decision has been 
reached and, on this occasion, we are not able to offer you a non contributory-based contract. 
We do however feel your work deserves to be published and given the opportunity to be launched for 
the reading public alongside other famous publications. As a result, we would like to offer you a 
contribution based contract, therefore making this work as a partnership. We would like to say that 
the amount asked from you is only a partial sum towards the considerable costs involved in 
publishing and then marketing your book, with its vital media coverage. 
1 have pleasure in enclosing a contract in duplicate for you to view and sign should you so wish. The 
second copy is for you to retain for your own records. 
I would advise you to read through all the Clauses carefully. Our contract has been tailored with the 
objective of being fair to both parties concerned and has as its main interests what is best for the 
publication of the book. 
The royalties arc clearly laid out in Clause 16, and the Subsidiary Rights in Clause 17. The royalties 
are paid to the author twice yearly after the book has been published. 
The contribution amount is stated in Clause 15 under 'Advances.' This figure is a one-off finite 
amount and does not have to be paid immediately, it can be paid in monthly instalments and the 
CGC-33-01, 25 Canada Square, Canary Wharf, London, E14 5LQ 
Registered In England No: 6243206 VAT Number: 102675634 
EFTA00263584

Accounts Department are yew helpful with arranging this. Please tick whichever option you would 
prefer for your publication. Please be advised that if you have not specified which option you would 
prefer, we will be unable to continue. We are excited to be able to offer a book trailer and author 
website with our agreement, should you wish to choose one of these options. We find these can be 
invaluable tools when promoting your work. 
At Austin Macauley we feel that our authors' involvement in the production process is essential in 
ensuring the high quality of our publications. Therefore, I would like to take this opportunity to 
touch on the sequence of the publication process. 
Once we have received the signed contract our Production Department will then put the whole 
publication process into operation. When the manuscript has been formatted into the correct style 
and size it will then be thoroughly proof read, and the author will have ample opportunity to view 
the corrections and make their own additional notes. During this time our team of graphic designers 
will also be at hand to liaise with you over the ideas envisaged for the cover design. 
As the book approaches its publication date our Marketing Department will become involved with 
instigating a promotional strategy geared towards the specific genre and target audience of the book 
to maximise sales worldwide. This again is something which will be discussed in depth with you 
once we have taken your work on for publication. 
Should there be anything you may wish to discuss please do not hesitate to contact me or any of my 
colleagues. 
I would now like to take this opportunity to congratulate you on writing this piece of work which I 
look forward to seeing in print. 
Yours sincerely, 
For and On Behalf of the Board of Editors at Austin Macauley 
Alexander Holida 
Rebecca Ponting 
(Junior Editor) 
anaging Editor) 
EFTA00263585

poesoskAI 1.)c. c_oNaiRncr 19111 "(1O.y ,RUIS 
THIS PUBLISHER'S AGREEMENT 
BETWEEN 
AUTHOR 
AND 
PUBLISHER 
AUSTIN MACAULEY PUBLISHERS 
CGC-33-01 25 CANADA SQUARE 
CANARY WHARF 
LONDON 
E14 SLQ_ 
The Author warrants to being the owner of the copyright in the Literary Work as present known as: 
`REALITY BY HOLLY JACKSON 
Hereinafter called the WORK, and the PUBLISHER agrees to publish the WORK in accordance with 
the following Terms and Conditions, which are hereby mutually and freely agreed between the 
PUBLISHER and the AUTHOR. 
EFTA00263586

26 
GOVERNING LAW AND JURISDICTION 
Any differences arising between the AUTHOR and the PUBLISHER touching on this Agreement or 
the rights and liabilities contained therein, shall be governed and interpreted in all respects by and in 
accordance with the Laws of England and Wales. 
FOR THE PUBLISHER; 
ON BEHALF OF AUSTIN MACAULEY PUBLISHERS 
DATE 
1.9T" JULY 2018 4 
RECO tdef:> CCANSTRACT-
CGC-33-01 25 Canada Square 
Canary Wharf 
London 
El4 5LQ 
Tel: 
8212 
F - 
Email: 
Web: www.austinmacauley.com 
Registered In England No: 6243206 
9 
EFTA00263587

22 
DISCONTINUANCE OF PUBLICATION 
The PUBLISHER shall notify the AUTHOR in writing when and if the WORK no longer warrants 
continued publication, such notification and decision to be entirely at the discretion of the 
PUBLISHER. In this event all copies of the WORK existing shall be remaindered to the trade, pulped 
or, at the PUBLISHER'S discretion, copies offered to the AUTHOR at a discounted price. 
23 
g„omp LET E CONTRACT 
• 
It is acknowledged by the PUBLISHER that he shall attempt by all means to fulfil his obligations under 
the Terms of this Agreement, and it is acknowledged by the AUTHOR that the PUBLISHER has not 
made any prior promises, pledges or guarantees, except as may be contained in this Agreement which 
constitutes a complete contract and the whole and complete understanding of the parties and no 
representations other than those expressly contained herein shall be binding, and this Agreement is 
entered into in good faith by both parties, it being distinctly understood that neither party has 
guarantee, nor intends nor is able to guarantee, nor is able to predict, the =CC sale of a specific number 
of copies of the WORK. All matters relating to the Production Distribution and Marketing of the 
WORK and the relationships between the PUBLISHER and the AUTHOR are confidential to both 
parties. 
24 
PAYMENT OF ACCOUNTS 
The PUBLISHER shall render accounts of the said WORK annually after 31 December, being after 
the first full year of publication, and six-monthly thereafter, and all money due to the AUTHOR shall 
be paid to the account within FOURTEEN WEEKS (14 weeks) of the said accountancy date. If the 
PUBLISHER has failed to pay the said monies by this date, the AUTHOR shall, on written and 
registered notification, inform the PUBLISHER. 
25 
.4; OPTION TO PUBLISH FURTHER WORK * 
Air 
The PUBLISHER would like to have first refusal of the AUTHOR'S next work,  but this must not be 
taken to infringe in any way the right of the AUTHOR, or to commit the AUTHOR to future dealings 
with the PUBLISHER. 
8 
EFTA00263588

7/13/2020 
Reality 
AM Editors < 
Wed 5/09/2018 2:10 AM 
To: 
Dear Ms. 
Thank you for returning to us your signed contract for `Reality'. * 
g  Your file has now been passed to our Production Departmen4rwho will contact you in due course to 
collaborate with yourself. Your cheque has been passed on to the Accounts Department, who will be 
in touch regarding your proposed payment plan. 
We all very much look forward to working with you on the publication of your book! 
Kind regieds, 
Alexander Holiday 
Junior Editor 
AUSTIN MACAULEY PUBLISH E RS v
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14 14‘1,141
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Austin Macauley Publishers Ltd 
CGC-33-0I 25 Canada Square, Canny Wharf, London E14 5LQ 
8212 
www.austinmacauley.com 
AUST IN MACAULEY PUBLISHERS 
1 ON 'ION. 
• 
14 V.I. i4.111,
••1 
• 
' 4. 
• 
4 4 
•• 
• 
• 
One of 2018's 
r eded 
rag? 
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Publishers Ltd. 
Austin Macaulcy Publishcs Ltd. CGC 33-01.25 Canada Square. Canary Wharf. London E14 5LQ Rcg No. 6243206 
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1/1 
EFTA00263589

7/13/2020 
Mail - 
- Outlook 
Welcome to Production- Reality 
AM Production Team 
Wed 3/10/2018 5:08 PM 
To: 
I 1 attachments (104 KB) 
*  Author Welcome and Questionnaire August-2018 .doac 
Dear Holly, 
Were delighted to introduce ourselves in the Production team at Austin Macaulev.  If you 
Haven't alfeady done so, please send your manuscript (preferably in Microsoft 
Word format, not .pdf) as we're eagerly looking forward to working on your book with you. 
It's an exciting time, of course, and we appreciate you're keen to see the book completed. 
However, we need to do a lot of work to ensure we maintain our high standards and that will 
be time consuming; we would welcome and appreciate your patience. 
We'll be in touch at various stages during the procedure, but please do not panic if you don't 
hear from us for several weeks at a time. Creating a book is not a quick and easy process. 
Between now and the publication of your book, we would prefer any contact by e-mail rather 
than telephone, if you'd be so kind, and will endeavour to reply to every message within two 
working days at the very most, frequently more promptly. 
In the meantime, please read the attached document carefully and return it to us at your 
earliest convenience. 
Kind regards, 
Fallon Black 
Publishing Coordinator to: 
Vinh Tran and Joseph Lee 
AUST'N MACAULEY 
r 
t. I
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tl 
• 
I 
I U. 
Austin Macauley Publishers Ltd 
CGC-33-01, 25 Canada Square, Canary Wharf, London, E14 5LO 
8212, 
httpsi/outook.ilve.corn/ma,VO/A0MkADAwATNIZmYAZClAA2U5LTZMWMtMOACLTAv/CoAuAAADX\/01yWlonOia0iN4CohCOGAEAXoEEi%2F... 
1/2 
EFTA00263590

7/13/2020 
Mad 
Re: Reality By Holly Jackson 
AM Production Team d 
Tue 19/02/2019 10:25 PM 
Dear Jacquline, 
Hope you are well. 
Kindly note that your manuscript has been house-styled into our standard book format and sent to the 
proofreaders to create a set of proofs. 
As soon as we receive the file, we will send it for your review. 
Have a niceday. 
Kind regards, 
Fallon Black 
Publishing Coordinator to: 
Vinh Tran 
AUST ti4 MACAULEY 
r 
I. 1
• • 7i I .; • 
t I :1, 
Austin Macauley Publishers Ltd 
CGC-33-01 25 Canada Square, Canary Wharf, London, E14 5LQ 
8212 
www.austinmacauleys=
AUSTIN MACAULEY PUBLISHERS 
' , NOON 
• 
••••1 1.ilrga 
• 
'am 
One of 2018's 
Faded 
tow/ 
1w 
PLEASE CONSIDER THE ENVIRONMENT BEFORE PRINTING THIS EMAIL 
This email and any files transmitted with it are confidential to the intended recipient to which it has 
been addressed. Unless expressly stated otherwise, this e-mail does not form part of a legally 
binding contract or agreement between the recipient and Austin Macauley Publishers, Ltd. 
Austin Macauley Publishers, Ltd. CGC-33-01, 25 Canada Square, Canary Wharf, London, E14 5LQ 
8212 
Virus checking software has checked this mail item, however responsibility cannot be accepted for 
any transmitted viruses. 
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1/3 
EFTA00263591

7/14/2020 
Mad - 
- Outlook 
Re: Confidential : Amendments manuscript "Reality" 
AM Production UK <production@austinmacauley.com> 
Mon 1/06/2020 10:31 PM 
Dear 
I trust you are well. 
A I contacted our Editorial Department and work is still going on the manuscript of the book "Reality". As soon 
as it is amended, you shall be notified. 
Have a safe day. 
Kind regards,
Anna Cooper 
Publishing Coordinator to: 
Vinh Tran 
ALL YOU NEED TO K NOW ABOUT THE GLOBAL 
CORONAVIRUS PANDEMIC 
READTHEEXPERTS. GLINT° 
PREVENT ANOCONTROL 
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HERE! 
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,Amage result for twitter logo 2017 
cid:image003.jpg@011l29F33.D1AD7500 
Austin Macauley Publishers Ltd • 
•CGC-33-01, 25 Canada Square, Canary Wharf, London E14 5LQ 
 
8212 or  
 
0352 
www.austinmacau/eysom
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• This email and any files transmitted with it are confidential to the Intended recipient to which it has been addressed. 
Unless expressly stated otherwise, this e-mail does not form part of a legally binding contract or agreement between the recipient and Austin Macauley 
Publishers Ltd. 
Austin Macauley Publishers Ltd. CGC 33-01,25 Canada Square, Canary Wharf, London E14 MO Reg No. 6243206 
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From  
Sent: 29 May 2020 02:42 
To: AM Production UK 
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Subject: Re: Confidential : Amendments manuscript "Reality" 
Dear Anna, 
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Confidential change of contact details 44 
1 message 
Cc: 
.4 12 July 2020 at 22:05 
Dear Sammy, 
I am contacting you to inform you of a change in my contact details. 
pl
irn currently creating a professional email account on my new computer system and will contact you to provide you 
of This contact once created. *-
*Please do notend any more information or contact me on the previously supplied email address  of our 
correspondent it has been compromiseAnd is currently under Investigation and is being closed by an IT 
Specialist and Is no longer operational. X
-
I can be contacted on this new email service to reply as it is my newly created personal email address. 
Thank you 
in Re ards 
4  Author: Holly Jackson 
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Commonwealth Bank of Australia 
ABN 48 123 123 124 
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CommonwealthBank 
Dear Ms IME 
fk. Thank you for your Personal Loan application for $6,000. 4-
4 We have carefully assessed your application and unfortunately it has been unsuccessful 4 -
4 based on your current financial circumstances This decision was based on information 4 
4 received from the credit reporting body, Veda Business Information Services Limited,* 
Loan amount: 
$6,000.00 if -
What you need to know 
When we make a decision about whether to provide you credit, we consider a number of 
factors. including information we already hold about you, new information that you provide in 
your application and credit history information provided by credit reporting bodies. 
Factors that can be taken into account include the adequacy of your income to meet 
repayments on an ongoing basis, your other debts and financial commitments, the length of 
time you have been employed and your credit history, including any bankruptcy, defaults, 
serious credit Infringements, the number of applications for credit you may have made and 
any recorded payment defaults. 
In your case, one of the factors that led us to decline your loan application was credit history 
information we obtained from Veda Advantage (and in some cases Dun & Bradstreet) for the 
purposes of assessing your application. 
What Next? 
If you would like a free copy of your credit information file from a credit reporting body you 
can request this within 90 days of this letter from: 
• Veda Advantage Information Services and Solutions Limited — www.veda.com.au 
• Dun & Bradstreet (Australia) Pty Ltd. — winv.checkyourcredit.com.au 
We recommend you regularly check the accuracy of information held on you by credit 
reporting bodies, as incorrect information may affect your ability to obtain credit. 
7007 PL. V03.05.82 OW08/2021 15:41 
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We're here to help 
We would like to be able to help you reach your financial goals and we invite you to re-apply 
at a later date. Personal circumstances can, and do, change over time, so please stay in 
touch and we will be happy to meet with you to discuss your needs. 
For information about accessing, correcting or making a complaint about the credit 
information that we hold about you, please visit commbank.com.au (follow the Privacy 
Policy link) to view the most recent copy of our Group privacy policy. 
Yours sincerely, 
Brian Moseley 
General Manager, Retail Customer Service 
7007 a V03.05.82 09/08/2021 15:41 
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